Mobile App Reviews plays a important role in buying action of of your customers. Whether the mobile app sells, clothes, books, movie tickets or food, it does not matter everyone have habit of checking reviews and rating before they go for any kind of online purchase.
Mobile app reviews not just help anyone to take buying decision but also it is one of the important feature to get displayed at the higher rank in app search engines. More reviews you have on your app more are the chances of your app to get featured on app stores and vice versa. It is one of the important faction for App Store Optimization (ASO)
More the positive reviews you have on your app more your app will get popular in no time. These mobile App reviews do not happen by themselves, you need to plan a good strategy to get good amount of app reviews. SO, int this article we will be discussing about how to get mobile app reviews on your mobile app.
Ways To Increase Mobile App Reviews
1. Use an App Review PlugIn
The quickest, easiest way to get an app review from someone is to ask them to do it within your app. There are a number of turn-key plugins available for iOS and Android that make it drop-dead simple to prompt the user to review your app.
Appirater is a popular iOS plugin that takes about 2 minutes to drop into your app, and it will prompt users to review your app after they have used it a certain number of times or after a set time period. (There is an Android version as well.) If the user taps on the “Rate” button, they are taken right to the app store where they can leave their review.
Be careful when setting up Appirater, though. You don’t want to display the review popup too soon, or right after the user has downloaded your app, because you might end up with some annoyed users and bad reviews.
2. Make Reviews as Easy as Possible
In the early days, the only way to get users to review your app was asking them to go to the app store, find your app, create an account, and fill out a review.
Needless to say, all those steps resulted in fewer and fewer ratings.
But today, you don’t need to make that same mistake. Today, you can request a review inside the iOS app itself. Users just need to tap the number of stars inside a pop-up, making it far easier to get a star rating.
Once they’ve done that, they’re then asked if they want to leave a detailed review. Since the user has already put in the effort to choose a rating, you’re more likely to get them to follow through with the next step.
3. Leverage Helpshift to Provide Direct Support to Your Users
The best route to a good app review is to provide exceptional customer service. It’s common for apps to include a “Send Feedback” button that just pops open an email form. But for very little effort, you can integrate Helpshift into your app and communicate directly with your users through a live two-way instant messaging window.
Helpshift provides you with a web-based dashboard that lets you exchange one-to-one messages with your users directly inside of your app. So, the next time a user needs help, you can go way beyond a pre-populated mail form and deliver a great customer support experience with Helpshift.
Once you have helped your user, you can ask them to review your app and send them the link! It’s free and simple to integrate, plus Helpshift comes with its own app review popup plugin that minimizes negative app reviews by giving users a “Send Feedback” button. When pressed, the user will be taken to a live chat window (instead of the app store) where they can directly air all of their grievances about your app!
4. Time the Prompt
While review prompts are a great way to remind users to leave a review, it’s also important to time the prompts properly within the user experience.
Many apps make the mistake of asking for reviews upon the user launching the app. Unfortunately, this makes for a poor user experience, and users are less likely to leave a review because the app is interrupting the normal user flow. A better way to ask for the review is to wait until the user has accomplished something within your app or finished with his/her intended task.
Prompting for a review when users are feeling good about the app makes it a win-win situation for both the app developer and the end user.
5. Run a Contest
Another great way to increase app reviews is to run a contest on various forums. The popular blog, Touch Arcade, has a section within their forums where app developers run contests and giveaways to entice other members to leave reviews for their apps.
When running a contest, you can give away an iTunes gift card, or you can PayPal the winner. Reviewers will leave their iTunes or Google Play usernames as replies within your thread, and then you can select the winner randomly.
To be completely transparent, it’s important to highlight who the contestants are and how you selected a winner. You can put all usernames into a spreadsheet and associate a number for each user. Then use the Random.org website to generate a number and show the screenshot to prove you were not favoring any one reviewer.
While running a contest does require you to manually manage the entire process, from checking iTunes and validating the reviews to selecting a winner, it can jumpstart your app’s early and important reviews and ratings.
Aimbeat Softech is a renowned Mobile App Development Company in Navi Mumbai. If you want a mobile app which is cost effective but at the same time should have amazing features then do contact us.